The Home Office is responsible for administering immigration control in the UK. Every year 133m people arrive at passengers at ports and airports.
For those visiting, most will leave when their permission expires. A small minority will stay. It is the job of Border Force and Immigration Enforcement to identify those at the border who do not qualify for entry and to detect those who overstay and return them to their own country.
The Home Office uses both the private and third sectors to deliver support services that help its staff to deliver the department’s core functions.
- Operation of short-term holding facilities at ports of entry
- Provision of search dogs and technology at the border to detect clandestine entrants and prohibited items
- Case file working
- Escorting of immigration detainees
- Operation and management of immigration removal centres
- Provision of case management systems
- Provision of scheduled and chartered aircraft
- Transport and accommodation for asylum seekers
- Emergency accommodation for persons identified as victims of trafficking
- Resettlement programmes for persons recognised as refugees.
Common questions our bid writers prepare in immigration bids include:
- Project planning and programme management
- Technical experience and expertise
- Compliance with regulations
- Health, safety and well being
- Quality management
- IT systems and their accreditation
- Staff training supervision and management
- TUPE transfer
- Logistics planning
- Management of risks and issues
- Contingency Planning
- Stakeholder management and communications
- Sustainability, including environmental matters
- Delivering value for money.
Our approach to Immigration Bid Writing
We adopt a flexible approach to preparing these types of bids as each one is different and our clients have different requirements.
For larger more complex bids, we typically produce and agree a bid plan at the start of the project with you that includes bid phases, key deliverables and milestones.
The bid plan is likely to include:
- Holding an initial workshop with those people in your company who will have an input into the bid so that we all understand the nature of the bid, your strategy, key milestones and deadlines.
- Identifying subject matter experts – those people in your company who hold the information we need to prepare the tender.
- Creating a storyboard for each question – that is an outline of the content, win themes and evidence – by interviewing the subject matter experts and holding workshops.
- Producing a first draft of the responses to each question for review by the subject matter experts to check for factual accuracy. These are sometimes called Amber Reviews.
- Identifying from the narrative opportunity to enhance the bid by providing diagrams, graphs and other forms of visual evidence.
- Refining the responses following feedback from the Amber Reviews ahead of presenting the draft bid to a wider team within your company who will be responsible for approving its content. These are sometimes called Red Reviews.
- Final polishing of the narrative ahead of a final sign-off by your management team and its submission to you client (Gold Reviews).
For smaller bids, we offer a ‘light touch’ approach that meets the client’s particular requirements.
Our experience in Immigration Bid Writing
The following provides an overview of the types of rail bids we have supported.
Bids to operate custody suites and holding rooms provide a balance between security and detainee welfare
Operation of custody suites and holding rooms
Both Border Force and Immigration Enforcement use custody suites and holding rooms for people detained under immigration legislation. In some instances, detainees may only be held for a few hours. Others hold people for several days pending transfer to another facility. Detainee needs are very diverse and staff may have little information about the individual to tailor the care provided and manage the risks. Language may also be an issue.
Our bid writers have worked with clients to prepare their bids for the operation and maintenance of custody suites and holding rooms. The success of those bids was an ability to demonstrate a balance between security, risk assessment, welfare and logistical planning while highlighting the benefits to the agencies of an innovative approach to the service.
Detainee escorting involves the transport of people held in custody under immigration legislation. They may need to be taken to court, to a detention centre, to hospital or to the airport for removal from the UK. The Home Office places a great deal of emphasis on detainee welfare, as it does on security. Transfers occur day and night with some moves happening with very little notice.
We have successfully helped a client to prepare its detainee escorting bids. Requirements were exacting and the client benefited from the extensive experience we have of the justice sectors to help test their solution, develop a compelling narrative, and demonstrate compliance with the Home Office’s requirements.
Escorting involves the transport of detainees on behalf of the Home Office
Prison are complex facilities where the Government is increasingly using outcomes to measure their success at reducing reoffending
Operation of immigration removal centres
Removal centres are often large and complex places, where strong management and rigorous procedures are necessary to keep them safe and secure for staff and detainees. The facilities work within a framework of legislation and expectations set out by statutory inspection bodies and can be audited without notice at any time to assess how well they are performing.
A number of the UK’s removal centres are run by the private sector and include reception, activities, catering, welfare, healthcare, transport, visits, and security. There is an increasing focus on outcomes that help to return illegal migrants more quickly.
We have supported clients to prepare bids for removal centres for the last 5 years and have successfully helped them to translate their service and innovation ideas into winning narrative.
Resettlement schemes for refugees
The UK Government operates a scheme with the United Nations that resettles a set number of refugees in the UK each year who are considered to be the most vulnerable. Those arriving under the scheme may be coming from war zones and have been living in refugee camps for many years. They may be disorientated, damaged and in need of support to help them build a new life in the UK.
The Home Office contracts with charities to provide settlement programmes that help new arrivals to integrate as quickly as possible by learning English, finding accommodation, and in time moving into training and employment so that they can live independently.
We supported a national charity to prepare a bid for the contract, helping its staff to develop an operational solution that met the Home Office’s objectives. The charity’s bid has since been used as a model to agree additional work with Local Authorities looking for assistance to help settle Syrian refugees brought to the UK under a separate programme.
Our bid consultants helped a charity to create a successful operating model to win work with Local Authorities